Refund policy

We will replace any damaged products if you return them within 30 days of purchase. Please contact us at: hello@cocoandeve.com to find out how to send damaged products back to our nearest warehouse and we will process the replacement after we receive them.

We believe in our products and want you to have the best possible online shopping experience, so we also offer a 30-day 100% money back guarantee if you’re not happy with our products. We will process your refund after we receive the returned products, provided they are returned within 30 days of purchase. Please contact us at: hello@cocoandeve.com to find out how to send them back to our nearest warehouse. For any products that are not damaged, you will need to pay the cost of the return and we encourage you to use a trackable service as any lost returns cannot be reimbursed.

Please always include your order confirmation number in the subject line so we can be super speedy when replying!